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Last Updated on February 08, 2010

Launch Date: October 13, 2007 Last Update February 08, 2010   Welcome to the home page of MMG Communications Welcome to the home page of MMG Communications, a communication portal and a SBU of MMG which handles group communications. Its activities will be of commercial nature and will promote such activities that will add value to the group, associates and its clients. This domain will publish all free member versions of management articles, newsletters and editorials hitherto published by madgopes.com and mmgindia.com. Announcements # The management articles at MMG Communications site are available for free global public access but membership is necessary to access restricted folders and governed by end user license agreement (EULA). Click here for our Membership Application Security SOPs. This domain will also publish articles written by other approved authors for free global public access. This service will be ad supported. The pop under ads are being provided by adonion.com based in North York, Ontario, Canada. For other zones, we accept the ads directly.  # Madgopes Blog provided by MS Windows Live.Com is available for global public access. The pages are available as a RSS feed and interested readers can opt for it at the blog. The advantage is updates and/or new entries can be automatically downloaded by the RSS reader to your inbox if you use Windows Live Mail or pages of My Yahoo or Live.Com or Google Reader by subscribing at the URL: http://madgopes.spaces.live.com/blog/.  If you have the MMG toolbar, it will automatically download them for you along with Yahoo news based on default settings. You have the options of choosing what you want or do not want after downloading it. Other toolbars provided with Atom or RSS readers can also support it. The link to use in such cases is given on top just below the MMG Communications banner. If you use Windows Live toolbar, you will find the Atom feed link under favorites. # The Madgopes blog can be accessed at http://madgopes.mobile.spaces.live.com on web enabled cell-phones. This home page can be accessed at http://m.madgopes.com/. MMG Home Page is available for mobile phone access at m.mmgindia.com.  # The weekly news summary of MMG Communications can be accessed by mobile phone at: http://m.mmgcommunications.info/newssummary.html. Free member registration is necessary.  # Our ID ipr@mmgcommunications.info was being misused by spammers. It is no longer valid. If people want to contact us they should use the 'contact us ' link available on top of the page. Comment of the week Why RBI is the best led Central Bank in the World? In these days of extensive global financial crisis, when practically all economies, except China and India have gone for a toss, I studied the problem. It basically revolves around the policies and strategies adopted by Central Banks of respective countries. I have summarized the reasons for RBI's success and the same can be seen at my blog by clicking on the link above to the right. Free member article of the week Globalization, Standardization and Adaptation debate – Conclusion I had initiated this debate in the class room consisting of 11 EMBA students of the 2009 – 10 batch. Overall all students concluded that globalization has led to progress, advancement, development and improved quality of life. It has also led to better governments which focused on infrastructure and other development activities to remain competitive to attract investments. To give an example, I have been a long time Chennai resident from 1965. The first major flyover was at the Gemini Circle on Mount Road. It remained the only flyover practically for 3 decades. However, between 1995 till date we have nearly a hundred flyovers all over Chennai. Hyderabad, a place where I lived for 10 years has changed beyond recognition. The same case with many other cities and towns. While this growth is gladdening, it has also brought up many problems. There are some areas globalization has acted negatively. The reason is not far off. It is due to the government which always basks in reflected glory. Indian people have done well for themselves despite having useless governments led by incompetent leaders, who focus on minor or irrelevant issues. They always believe in catching the tail rather than the head. We catch the tail of the snake and other reptiles first before going for the head. For all others it is the head first. I am giving item wise position on the subject and the same can be accessed by clicking on the link above to the right. Article of the week for paying members The Role of Cultural Dimensions in Consumers’ Service Experiences – SERVQUAL Concept In the post titled Cultural differences that may affect international operations and marketing, I had highlighted the five dimensions as given by Hofstede. SERVQUAL is a service quality framework. SERVQUAL was developed in the mid eighties by Zeithaml, Parasuraman & Berry. Originally measured on 10 aspects of service quality: reliability, responsiveness, competence, access, courtesy, communication, credibility, security, understanding or knowing the customer and tangibles. It measures the gap between customer expectations and experience. The authors had later refined the model to the useful acronym RATER and included only 5 aspects as the original model was too complicated and had its critics. Paying members, please click here to read further. Budget E-Mail Plans similar to MS Exchange* MMG Communications is pleased to announce that we are offering private label email hosting to individuals and businesses for personal, business and commercial use in the mid end price range for discerning and intelligent customers. We provide IMAP, POP3, HTTP, MAPI, PDA or Mobile or Wireless access along with SMTP and with secure email connections available. In addition to email features, we offer groupware functionality through a calendar application, contacts management, tasks and notes similar to MS Exchange* but at very economical costs. Our email hosting customers will be hosted on clustered servers, ensuring high reliability and speed. We provide strong anti-spam and anti-virus services as well as white listing and black listing support.  In these plans, all mail boxes are of 10 Gb size. Four standard options are available for 5, 10, 20 and 50 users. The specs, pricing and other details can be perused by clicking here. For larger numbers get in touch with us. This service is offered under www.mmgmail.info banner.  We are also pleased to launch the original Microsoft Shared Exchange Server 2007 e-mail Hosting. For details please visit the home page of mmgmail.org. For more low cost and other plans, please visit the home page of mmguniversal.com.    All our world-class service providers are based in USA. It is the case of reverse outsourcing. We are different and do things differently because we know how to provide value for the money spent by the customers and satisfy them to the best of our ability. We believe in ethical, honest and totally transparent business. * MS Exchange is a registered trademark owned by Microsoft Corporation, Redmond, Washington, USA. End user license agreement  Important and must read notifications Editorial Policy Legal Information & Public Relations Team of MMG Communications