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First
written on November 01, 2008
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Revised
and Updated Friday, February 19, 2010
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Business
flops of famous brands
Business
flops or failures are fairly common amongst SMBs. However,
even giant organizations can also make mistakes which can be
very expensive. We are giving below two old case studies and
the same is self explanatory.
Ford Edsel
Fiasco
In 1952,
Henry Ford II proposed to the then executive committee at
FMC that they develop a revolutionary new car. This car was
named 'Edsel' in memory of the founder's only son. By 1957,
the Edsel had rolled out of the assembly lines. Millions of
dollars were spent in promoting the new model of Ford and
expectation level was very high. Unfortunately, the Edsel
did not catch the fancy of the public. There was too many
quality related problems. The push buttons tended to stick,
hoods and doors would not open and oil leaks appeared after
delivery. By the time the car was abandoned, FMC had lost an
estimated USD 350 million. This was the largest write off
then in US business history. The name Edsel became
synonymous with massive failures for quite sometime till
bigger business failures occurred.
In the
Edsel fiasco, no executive lost his job. All the people
associated with it were relocated in the company. The
designer of the car went on to become the chief stylist of
commercial vehicles and another senior executive became an
assistant to the then Divisional VP, (Late) Mr. Robert S
McNamara, who later became a senior official in the US
government. He also served as President of the World
Bank for some time. The failure of the car was attributed to
wrong car for the wrong market at the wrong time. The
executives were blameless.
RCA
computer division Fiasco
RCA led by
David Sarnoff, was a pioneer in color televisions in USA and
made huge profits. In 1969, his son, Mr. Robert Sarnoff
wanted to emulate his father in the field of general purpose
mainframe computers. RCA was a dwarf as compared to IBM in
computers. Robert Sarnoff brought in an executive from IBM
to head their computer division. This executive brought in a
number of IBM men, fired a lot of old guard at RCA or
relegated them to non-person status. This new team tried
various tactics and strategies to capture the market but
failed at every step. Finally, Robert Sarnoff, called off
the venture and received a USD 490 million write off,
setting a new high in write offs then. In this fiasco, the
division was closed but the top executive brought in from
IBM to head the project stayed on and became a free floating
apex with nothing to do in the words of Dr. Laurence J
Peter. Over a period of time, RCA was acquired by GE.
I conclude
this article with a famous quote of Dr. Laurence Peter. He
said ‘when the foundation of a pyramid erodes, the top can
be supported on nothing but money’.
Written by Madhavan
Gopalachary
The
views, opinions and interpretations are personal.
Sponsorship does not mean that the sponsors endorse them.
©
Copyright, Feb-10
. MMG Communications. Without prejudice. All rights reserved
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