First written on August 11, 2009 Revised on Friday, October 30, 2009 Business Ethics, Manufacturing, Operations & Production Management - Free membership is necessary to access articles in this folder. All articles are written by Madhavan Gopalachary. Business Ethics - Blood Money - Social Issues - This company was founded in 1986 by a successful stockbroker. Throughout the world, there is an acute need for uncontaminated blood and blood plasma. It was thought of as a good business opportunity by the founder and his partners Business Ethics - Cost Benefit Analysis - The Ford Pinto Case - In the 1960’s, USA was flooded with subcompact models of cars like 'Beetle' from Volkswagen of Germany. The US is the biggest market for automobiles in the world and Ford was the traditional number 2 behind GM in terms of volumes. The legendary manager, Mr. Lee Iacocca was the President of the company at that time Business Ethics - Problems in the natural environment - The Exxon-Valdez Oil Spill Incident - Only 28 countries of the world had more annual income than Exxon in 2005, based on the purchasing power parity method. The bottom 150 countries collectively may not have their annual GDP equal to that of Exxon The fates of GM and Chrysler - One of the biggest mistakes people can make is putting good money to chase bad money. It is a never ending chase of a mirage. I feel very sorry for its workers Business ethics - Consumer rights and complaints - McDonalds coffee incident - In this article we have highlighted the ethical and legal problems for businesses in respect of consumers. The reason we picked on this case is because it became a cause célèbre, a butt of several jokes and made people do some soul searching on the prevailing Tort system in USA Process Mapping - Process Mapping is also known as Process Charting or Flow Charting. It is one of the oldest, simplest and most valuable techniques for streamlining work. It is practiced by the engineering industry for a very long time. Any production or a manufacturing process is always shown in the form of a flow chart. It can be equally applied to any other non technical process but is subtle and requires experienced facilitators for best results Importance of Production/Operations Management - Most young MBAs prefer the more glamorous options as a career choice. I have highlighted the importance of this function in shaping careers Is Quality Policy Statement Necessary ? - I visited an ISO certified organization some time ago. The brass letters at reception read “ REC P I N. The missing letters had fallen off and nobody had bothered to replace them. The guest toilet flush was not working and the place was stinking. What surprises me is that how is it I notice such things ? May be something is wrong with me Mr. James Burke - Leadership in Crisis Management - PR will not be effective in the absence of top class leadership. The best example is the use of PR by J & J during the 'Tylenol' cyanide poisoning crisis Business Ethics Technological Environment India's Night of Death Union Carbide Case Bhopal India - This article highlights the ethical issues involved in the biggest industrial disaster known to mankind Anatomy of a Crisis - The Vioxx Case - The USA based pharmaceutical giant Merck, introduced the anti arthritis drug 'Vioxx' during early part of 1999. It is a prescriptive drug. Initially, a few cases of deaths by heart attacks were noticed and some doctors and medical scientists suspected it may be due to Vioxx What is Six Sigma ? - Six sigma is a set of methodologies used by businesses to achieve extremely low failure rates in any process. The term six sigma derives from the mathematical use of sigma in statistics as a standard deviation. Six sigma is therefore six standard deviations The views, opinions and interpretations are personal. Sponsorship does not mean that the sponsors endorse them. © Copyright, Oct-09 . MMG Communications. Without prejudice. All rights reserved